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Support Request - List View

Definition

Support Request (List View) is an area of myExpert that serves to manage support requests. The requests for a plant are displayed in a list view.

Structure

Support Request (List View) is structured as follows:

Support-Anfrage

No. Object Description
1 Filters Reduce the displayed list.
2 Request Information Describe the request in more detail:
  • Ticket number
  • Title
  • Plant
  • Date
3 Status Shows the status of the individual request.